24HR CRISIS LINE: 905-878-9785 | KIDSHELPPHONE: 1-800-668-6868

ROCK's virtual walk-in clinics are open.

ROCK’s walk-in clinics provide quick access to therapeutic intervention. They enable family members to speak with trained therapists at their chosen moments of need. The entire family or individual family members may call into the clinic without an appointment during virtual walk-in clinic hours.  

Virtual walk-in clinics are offered Monday, Tuesdays, and Wednesdays from 9 a.m. - 3 p.m. You can call our Live Answer number at 289-266-0036 during these hours to be directly connected with a therapist. The need for later appointments can be accommodated. 

*Please note our Walk-in Clinics will be closed August 2, 3, and 4, 2021.

For urgent matters, please call the crisis number available 24/7 at 905-878-9785.

What is offered at our walk-in clinics?

An opportunity to have a phone or virtual session with a trained therapist in your moment of need. There are now Mental Health Therapists, Behavioural Therapists, and Therapists for families with children under 6, available at the virtual walk-in clinics. The clinics provide an immediate opportunity for therapeutic conversation and connection to other services if needed. For many, a single session is all that’s needed, but you can call more than once, the decision is yours.

Who can have a session?

Families with children from birth to 17 years of age.

Youth 12 years and older can call on their own and/or with support people. We encourage your entire family and/or important support people to attend the virtual therapy session with you.

What can you expect?

The focus for the therapy session is based on what the family members or person want from the conversation. We will focus on your needs and strengths and work hard with you to find solutions and to leave the session with a plan.

Before attending one of our walk-in clinic services, please fill out a copy of the required registration forms:

Form for Separating/Divorcing Parents/Caregivers

Informed Consent for Service:

In order to make an informed decision about whether services are right for you/your child, you will be informed about the services for which you qualify, their known risks and benefits, alternatives you might consider and the waiting times that might be involved. This information is intended to help you make the best choices for you/your child... Read more

What if we are in crisis?

If you are having a Mental Health Emergency, please call the police (911) or go to your local Hospital

If your family/child is in a Crisis Situation and you live in the Halton Region, please contact our 24-Hour Mobile Crisis Services at 905-878-9785.