24-Hour Crisis Line – 905-878-9785

KIDS HELP PHONE 1-800-668-6868

ROCK's Walk-in clinics serve as the ‘front door’ to access all services for children aged 6 and over.

ROCK’s Walk-In Clinics provide quick access to therapeutic intervention. They enable family members to see trained therapists at their chosen moments of need. The entire family or individual family members may come to the clinic without an appointment during walk-in clinic hours.  

Walk-In clinics are offered at five locations:

Georgetown - 318 Guelph Street East, Unit 9
Clinic Hours: Mondays 12 – 8 p.m. | Last session at 6:30 p.m.

Milton - 400 Bronte St.S., Suite 101
Clinic Hours: Mondays 12 – 8 p.m. | Last session at 6:30 p.m.

Acton - 415 Queen St.E.
Clinic Hours: Tuesdays 4:15 – 8 p.m. | Last session at 6:30 p.m.

Oakville - 504 Iroquois Shore Rd., Unit 12A
Clinic Hours: Tuesdays 12 – 8 p.m. | Last session at 6:30 p.m.

Burlington - 471 Pearl St.
Clinic Hours: Wednesdays 12 – 8 p.m. | Last session at 6:30 p.m.

What is offered at our Walk-In Clinics?

An opportunity to see a trained therapist in your moment of need
Immediate opportunity for therapeutic conversation
Connection to other services if needed. For many, a single session is all that’s needed, but you can come more than once, the decision is yours

Who can attend?

Families with children from birth to 17 years of age

Youth 12 years and older can come on their own and/or with support people - We encourage your entire family and/or important support people to attend the therapy session with you

What can you expect?

The focus for the therapy session is based on what the family members or person want from the conversation
We will focus on your needs and strengths and work hard with you to find solutions and to leave with a plan

Download our Walk-In Clinic brochure, available in six languages:


Before attending one of our Walk-In clinic services, please fill out a copy of the required registration forms:

Form for Parents & Guardians
Form for Child/ Youth
Form for Community Service Provider 
Form for Separating/Divorcing Parents/Caregivers

Services for children under 6 years old:

Parents can call the Intake Coordinator at 905-634-2347 ext. 1439 to book an appointment for an initial consultation.

Informed Consent for Service:

In order to make an informed decision about whether services are right for you/your child, you will be informed about the services for which you qualify, their known risks and benefits, alternatives you might consider and the waiting times that might be involved. This information is intended to help you make the best choices for you/your child... Read more

What if we are in crisis?

If you are having a Mental Health Emergency, please call the police (911) or go to your local Hospital

If your family/child is in a Crisis Situation and you live in the Halton Region, please contact our 24-Hour Mobile Crisis Services at 905-878-9785.