Are you a robot?
Great question. I am run by an awesome team of trained ROCK staff who respond to your questions.
Can you provide therapy or crisis support?
I am not able to provide any therapeutic intervention, counselling, or crisis support via the online chat. However, I can help you get connected to therapists and counsellors at ROCK who can.
What do you do?
My job is to provide you with information about ROCK services and get you connected to our Crisis or Live Answer teams.
How do I talk to you?
As you’re browsing, you’ll notice a window pop up to start a chat. If you don’t, look for me in the bottom right hand corner of the website. I’m available to chat Monday through Friday from 9 a.m. – 5 p.m.