ROCK has a wide range of services and programs with different objectives:
- Universal services for anyone to access, that support positive mental health
- Services for groups or communities that face systemic barriers which impact mental health, or those at higher risk of mental health issues
- Early or clinical intervention for those who experience mental health issues
Click the buttons below to explore some of the program offerings that fall across this continuum.
Queer@ROCK
Queer@ROCK provides prevention-based programming and supports for 2SLGBTQIA+ children, youth, and families through ROCK. The goal for Queer@ROCKis to focus on supporting access to safer spaces, while building self-esteem, creating opportunities for connection to community, and focus on feeling affirmed and seen. These are all incredibly important factors to building strong, resilient mental health, and in protecting against some mental health challenges that folks in the 2SLGBTQIA+ community are more at risk of developing. We’re here to empower our queer youth to know themselves and to be able to advocate for themselves in a society that inherently creates layers of barriers for 2SLGBTQIA+ folks.
Queer@ROCK works from an anti-oppressive lens where we understand, but most importantly, centre the needs and experiences of youth coming from intersectional identities where they experience multiple layers of oppression. Queer@ROCK is preventative mental health programming for 2SLGBTQIA+ folks from across the spectrum of our community.
For more information: queeratrock@rockonline.ca
Follow Queer@ROCK:
Facebook: queeratROCK
Instagram: queer_at_rock
Twitter: queer_at_rock
Additional Supports
Coming soon!
Resources
Accessing Free Gender Affirming Gear:
Point of Pride – https://www.pointofpride.org/
Community & Peer Supports in Halton:
PFLAG Halton – https://www.pflaghalton.ca/programs
LGBTYouthline – https://www.youthline.ca/
Trans Lifeline – https://translifeline.org/
Healthcare Support:
Hamilton Trans Healthcare Coalition – https://hamiltontranshealth.ca
Transitional Aged Youth (17-29):
Speqtrum – https://www.speqtrum.ca
One Stop Talk
One Stop Talk offers children, youth, and their families immediate access to free mental health supports when and how they need them. The program provides single-session counselling support, and ensures direct referral to additional services when needed. Services are provided through an integrated network of infant, child, and youth mental health agencies across Ontario.
You will receive:
- Counselling from experienced clinicians from across the province ;
- In-the-moment access to counselling, no appointment needed;
- Access to One Stop Talk after hours and on weekends;
- A plan for you to take with you after the session that you co-create;
- Direct connection to services in your community within the same visit, as needed; and
- The opportunity to self-select service when it’s right for you .
Who can contact One Stop Talk?
-Children and youth within 18 years of age
-Parents and caregivers of children and youth within 18 years of age
Hours: Connect with the clinicians (hours in EST)
Monday to Friday from 12 p.m. to 8 p.m.
Saturdays from 12 p.m. to 4 p.m.
No appointments required.
Cost: Free service
Referral: No referral required
Languages offered: English and French (*interpretation services available as needed)
To connect with a clinician, visit onestoptalk.ca or call 855-416-8255/TALK
Clinical Services
Our clinical services are accessed through the Access and System Navigation (ASN) team at 289-266-0036. Some of the common issues families seek out clinical services for include: feeling low or depressed, anxiety, conflict with siblings, peers, or parents, or behavioural issues. The following are possible service options (virtual or in-person):
- Therapy (may be brief, i.e. 3 or 4 sessions up to a maximum of 12 sessions)
- Clinical Groups (e.g. anxiety, trauma, ADHD)
- Family/Caregiver Coaching and Group Intervention
- Psychology Services
- Fetal Alcohol Spectrum Disorder (FASD) Services
- Intensive Treatment Services
- Live-in Services
ROCK Hubs
ROCK Hubs operate from two locations in Burlington, and aim to remove barriers for clients by creating a centre where families can gain access to multiple supports and services in one place.
Our Community Cares
Our Community Cares (OCC) programs are for ages five to 17 and their families. They encourage learning, physical activity, and social and life skills. There are also food, clothing, and support with infant items available.
Webinars and Workshops
ROCK is excited to offer psychoeducational webinars and workshops throughout the year. Check the calendar below for upcoming events.
EarlyON (0 - 6 years)
EarlyON provides a welcoming and inclusive space for all children ages birth to six years and their families to participate in programs on-site, virtually, and outdoors. These free high-quality programs encourage children’s social, emotional and developmental milestones and opportunities for growth. Parenting services also provide parenting supports that will guide a fulsome understanding of infant and child’s developmental and mental health needs.
For more information: earlyon@rockonline.ca
To view the Early Years Education Guide 2023, click here.
Follow EarlyON:
Facebook: facebook.com/ROCKEarlyON
Instagram: instagram.com/rockearlyonburlington
Twitter: twitter.com/ROCKEarlyON
To access all EarlyON programs, please register for a membership at www.keyon.ca.
To view the EarlyON calendar, click here. Please use the drop-down menu on the calendar to view other locations.
Virtual Walk-in Clinic
A virtual walk-in therapy session can be booked by calling between Monday to Friday, from 9 a.m. – 4:30 p.m. Please call our Access Line at 289-266-0036.
Virtual walk-in provides quick access to a single-session therapeutic conversation that focuses on immediate issues happening now, in your moment of need. For many, a single session is all that’s needed, but you can call more than once, the decision is yours.
This service is available to children and youth up to their 18th birthday, and their parents, caregivers, or service provider. Adolescents aged 12 to 17 years may access this service independently.
Our walk-in services are completely FREE, and an OHIP card is not required for your session.
We see children and their families for a wide range of reasons, including:
- Children and youth experiencing anxiety, depression, or other mental health concerns, including the impact of COVID-19
- Strong feelings that are impacting behaviour at home, school, or in the community
- Parents/caregivers/guardians struggling with their child/youth behaviours
- Children, youth, and families experiencing significant challenges due to a change ,such as a new school, a new relationship, or a new community
- Challenges for children and youth that impact how they feel about themselves
- Issues for youth and/or their parents/caregivers relating to LGBTQ2S+, including gender identity and sexual orientation
- Relationship issues
- Youth experiencing difficulties at school or with parents
- Grief, loss, or the impact of trauma
What to Expect
- A ROCK clinician will phone you or send you a video link for your virtual session
- Since we only have 1 hour to spend with you, we ask that you identify and focus on one concern per session
- The clinician you speak with will provide support and guidance based on the concerns you want to talk about
- Youth age 12 and over can request a session on their own
- Caregivers of children and youth under the age of 16 can request a virtual session, and it is recommended that the child or youth take part in the session
- The service is voluntary and confidential, with the exception of a child/youth under age 17 who is deemed at risk of harm, or any person where there is concern they might hurt themselves or someone else
- During the session, we will help you to develop a clear plan of action that recognizes your family’s strengths and abilities
- We can provide you with resources that can help with your next steps
If you or your caregivers are separated or divorced, please complete the Consent for Separating/Divorcing Parents/Caregivers form. Please review our email policy, and then either email it to live.answer@rockonline.ca or fax to 905-681-7477. Please follow up with a phone call to the ASN team at 289-266-0036.
Autism and Behaviour
Autism and Behavioural services at ROCK are delivered by therapists with experience providing Applied Behaviour Analysis (ABA) services to children and youth with autism in the Halton region, and supervised by Board Certified Behaviour Analysts (BCBA). The intervention focuses on teaching meaningful skills, as determined by the family and youth to be most important. These can include social skills, functional life skills, and social communication.
For more information on our services, please visit our website.
You can also sign up to receive our monthly newsletter.
Follow us on social media by going to Facebook and Instagram.
Event Registration:
Nelson Youth Centres
Initiated by the Outreach Committee of Port Nelson United Church, Nelson Youth Centres opened its doors in 1978 to support emotional, social, and behavioral challenges of children, youth, and families in Halton. Since its inception, Nelson Youth Centres therapeutic programs have grown in response to the changing needs of our community.
Coordinated Service Planning
Halton Coordinated Service Planning (CSP) is part of the Ontario Complex Special Needs Strategy, intended to support families who are involved with multiple services. Coordinated Service Planners provide children and youth with multiple and/or complex special needs and their families with a high level of seamless and family-centred care. The Coordinated Service Planner is directly responsible for planning and coordinating child services, in collaboration with the family and other services and supports. ROCK is the Lead Coordination Agency, and referrals for this program are made through Access and System Navigation (ASN). Click here for more information on referrals to CSP.
Early Years for Service Providers
Early Years for Service Providers supports professionals working with children in the childcare and early years sector. Through a variety of presentation topics, service providers will be introduced to infant and children’s mental health promotion, prevention, and intervention strategies and navigating pathways to care. Together, ROCK and service providers will explore ways to support healthy child development and well-being in school and home environments.
For more information: earlyyears@rockonline.ca
To view the Early Years Education Guide 2023, click here.
To register for Early Years groups, please call ROCK’s Access Line at 289-266-0036, from Monday to Friday, 9 a.m. – 5 p.m.
To view the event calendar, see below.
Early Years Family Services
Early Years Family Services promotes resilience, attachment, and positive infant, child, and family functioning through caregiver and parent education. Together, ROCK, families, and caregivers will focus on family-capacity building, learn new skills, navigating challenges, and reflection on successes while learning about infant and children’s mental health prevention and intervention strategies.
For more information: earlyyears@rockonline.ca
To view the Early Years Education Guide 2023, click here.
To register for Early Years groups, please call ROCK’s Access Line at 289-266-0036, from Monday to Friday, 9 a.m. – 5 p.m.
To view the event calendar, see below.
Fetal Alcohol Spectrum Disorder
ROCK works in collaboration with other agencies, and across sectors, to support children, youth, and families impacted by Fetal Alcohol Spectrum Disorder (FASD), either suspected or diagnosed. There are various supports, services, and initiatives. Call 289-266-0036 for more information or check out our self-paced learning modules here.
FASD Website:
www.haltonfasd.ca
Event Registration:
Self-Esteem and Body Image
Danielle’s Place is an Eating Disorder Prevention Program housed at ROCK. We understand the uniqueness of every individual’s relationship with their body and places significant importance on ensuring accessible and effective prevention services for all.
To register for this group please email us at daniellesplace@rockonline.ca
Learn More About Danielle’s Place here.
Follow Danielle’s Place:
Instagram: instagram.com/daniellesplaceburlington
Twitter: twitter.com/DDaniellesplace
Event Registration:
Peer Services and Caregiver Support
Peer support is emotional and practical support between parents and caregivers who share a common experience. At ROCK, we believe this adds value to our programs and services because our peer support workers have similar lived experience and specialized training. ROCK has peer support workers in many different programs.
If interested, talk to staff about connecting to a peer support worker or check out the Peer Services and Caregiver Support offerings below.
Support for Black Youth and Families
- Roots Community Services and ROCK are collaborating to support Black, African, and Caribbean children, youth, and their families who are seeking services at ROCK. This service provides a safe, culturally-relevant intervention to young people who are facing systemic barriers impacting their mental health, education, or family relationships. Book an appointment here.
- The Positive Space Network (PSN) offers programs for QTBIPOC (Queer, Trans, Black, Indigenous, People of Colour). Check here for upcoming offerings.
Support for Indigenous Youth and Families
- Enaahtig Healing Lodge and ROCK are collaborating to support Indigenous children and families when they seek services at ROCK. This partnership ensures that supports are available in a culturally appropriate manner, connection to the Indigenous community is fostered, and children and families have access to an Indigenous worker through Enaahtig Healing Lodge. Book an appointment here.
- The Positive Space Network (PSN) offers programs for QTBIPOC (Queer, Trans, Black, Indigenous, People of Colour). Check here for upcoming offerings.