24HR CRISIS LINE: 905-878-9785 | KIDSHELPPHONE: 1-800-668-6868

If you are a service provider, click here.

If you are a caregiver, youth, or family member wanting to access ROCK services, or have questions around service options, please contact 289-266-0036 and ask to be transferred to ASN directly.


The Access and System Navigation Team can be reached at 289-266-0036This line is live-answered Monday to Friday from 9 - 5 p.m. Please contact the team with any questions you might have, and they will be happy to assist you.


If you are in Crisis and require immediate support, please contact our Crisis line at 905-878-9785.


Who we are

Access and System Navigation (ASN) is a service housed at ROCK, which is developing toward one point of access for children/youth/families and professionals supporting a child or youth who require information or services from a community-based mental health agency in Halton Region. ASN will provide information and assist in completing assessments to determine the supports and services that meet the level of care for the child or youth.

ROCK’s ASN Team currently supports referral processing for many different programs and services in our community. Due to the current COVID-19 situation, many programs are providing services differently to families, and some services have also been paused. ASN will continue to accept referrals and conduct screening with providers and families understanding that there may be a wait for service to begin once referral has been processed.

Our partners


Community Youth Programs                                                                Nelson Youth Centres                                                                                       Radius Child and Youth Services            


Woodview Mental Health and Autism Services                Bob Rumball Canadian Centre of Excellence for the Deaf               PAH!

Other referral pathway

Access and System Navigation have established other referral pathways with One-Link to accept referrals from primary healthcare to children’s mental health community-based services.

One-Link provides coordinated access to a number of addictions and mental health services within Mississauga and Halton through one referral and intake assessment process.