24HR CRISIS LINE: 905-878-9785 | KIDSHELPPHONE: 1-800-668-6868

Who are we?

Access and System Navigation (ASN) is a service housed at ROCK, which is developing toward one point of access for children/youth/families and professionals supporting a child or youth who require information or services from a community-based mental health agency in Halton Region. ASN will provide information and assist in completing assessments to determine the supports and services that meet the level of care for the child or youth.

ROCK’s ASN Team currently supports referral processing for many different programs and services in our community. Due to the current COVID-19 situation, many programs are providing services differently to families, and some services have also been paused. ASN will continue to accept referrals and conduct screening with providers and families understanding that there may be a wait for service to begin once referral has been processed.

What is currently open for referral through ASN?

  • -ROCK Intensive Programs (ICS & Aberdeen)
  • -ROCK Danielle’s Place and Youth Aiding Youth (YAY) programs
  • -Woodview Programs (Acton Day Treatment, SBST, YODA, EIEIO, HIP, DANO/Mountaineer Day Treatment, Linking Youth and Families)
  • -Community Youth Programs (CYP)
  • -Caroline Families First (specific physician referrals only)
  • -Coordinated Service Planning (CSP)


Please note if you are looking for services provided for infant to 6 years old, or to connect with our virtual walk-in services, please contact our live answer number at 289-266-0036.

If you are in Crisis and require immediate support, please contact our Crisis line at 905-878-9785.

How to Contact ASN

The Access and System Navigation Team can be reached at 289-266-0036This line is live-answered Monday to Friday from 9 - 5 p.m.

Please contact the team with any questions you might have, and they will be happy to assist you.